Covid-19 Measures & Guidelines
We know this time of uncertainty is having a huge impact on our lives, and we want to let you know that we are doing all we can to help our customers.
We are continually monitoring the guidelines and advice provided by the Government and Public Health England, and are committed to making the right decisions for our customers and team.
Our workshop remains OPEN, with new measures in place to prevent contamination. We kindly ask that you respect these measures. Current protocol will be explained when booking. However, please note some key points:
- We are currently discouraging the use of our loan cars, unless absolutely critical.
- Waiting appointments are limited to maintain social distancing guidelines.
- Markers and screens are being installed in our reception area to help protect our customers and staff.
Please be assured that stringent measures are also in place workshop side.
You may be aware that the Government has extended MOT expiry dates by six months, for tests due on or after the 30th March 2020, to help prevent the spread of Covid-19.
We are still happy and able to carry out MOT tests. However, please do not put yourself in a vulnerable position to have the test. You will still be able to tax your vehicle, and your insurance will still be valid if you choose to wait until the extended expiry date.
Please note that even with the extension in place, you must still keep your vehicle in a roadworthy condition. Vehicles found to be unroadworthy still risk fines, bans and penalty points.
Take special care that the lights, brakes, steering, exhaust system, seat belts, demisters, wipers and washers are all working.
Tyres must be correctly inflated, free from cuts and defects and have enough tread. Fluid levels must be safe and not leaking.
If you are at all worried, please do not hesitate to call us. We can talk you through some basic checks or even come out to you and conduct a no contact safety check on your vehicle.
We are also offering our customers FREE RECOVERY within a ten mile radius of the garage (including home starts).
Hopefully this has answered some questions you may have. If you'd like to speak to us, please call 01288 255305 (we have opened our phone lines up 24/7) or e-mail firstname.lastname@example.org.
Thank you, as always, for your continued custom. Please again be reassured that we are doing our best to keep you and your vehicle safe.